10 things all L&D professionals should have a working knowledge of

Some good things to have a solid working knowledge of:

• Harry Schroder's High Performance Management Competencies (known to many of you as High Performance Behaviours, or 'the HPBs'!) [out of print - beg, borrow or steal!]
• Situational Leadership – Paul Hersey
• Getting Things Done – David Allen
• GROW Coaching – John Whitmore
• The Gallup 12Q – Marcus Buckingham
• The Discipline of Teams - Katzenbach & Smith
• The 5 Dysfunctions of a Team – Lencioni
• Meetings – Schroder's 'Team Interaction Process' and the 'Interaction Method' of Doyle and Straus
• Death by Meeting (!) – Lencioni
• Change – James Prochaska's work
• Some NLP – If you are new to it, try Bodenhamer and Hall's "The User's Manual for the Brain", better still, take a Practitioner Course – it's an experiential thing!