The businesses of the future will be the ones who have created sustainable competitive advantage –
ensuring that they have the edge when it comes to rewarding performance. They will have created
cultures that promote egalitarianism, democratic decision-making, a lack of hierarchy, and open
communication. And they will have created environments in which people can learn and grow whilst
contributing – they will be organisations with an emphasis on development. Demonstrating that from
the outset is vital.
Our work with one major global organisation produced cost savings running into hundreds of thousands
of pounds. We investigated. We completely revised and revamped their recruitment and induction
process, as a result dramatically increasing retention. From the outset potential new joiners were
placed in an environment that closely simulated actually working in the business. They were learning
even while they were being assessed, and development was then made the key priority for those talented
enough to be selected. The client sponsor called it: "Probably the most significant and cost
effective project we have ever seen."
Case study: Why the new joiners didn't want to stay
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